Welcome to BRAINS!
Thank you for choosing BRAINS and taking the time to prepare for your first appointment, we are excited to meet you. If you are a professional making a referral, please click here.
BRAINS provides experts in many areas, explore our services. If you do not have an appointment scheduled, please contact our staff who can answer questions you might have and get you connected with one of our professionals who can best meet your needs.
- If this initial appointment is for your child and they are under the age of 18, please do not bring the child along. This appointment is for parents/guardians only.
- You may want to bring any records (previous evaluations, IEPs, medical records, etc.) that you think would be beneficial for your psychologist to review.
- Please bring the patient to the initial appointment unless otherwise specified when scheduling.
- You may also want to bring any records (previous evaluations, IEPs, medical records, etc.) that you think would be beneficial for your therapist to review.
- Clients are expected to participate in creating treatment goals and monitoring treatment progress. Your clinician will speak with you more and answer any questions during your initial visit.
- Forms will be securely emailed to you prior to your first appointment. If you are unable to access or complete them prior to your appointment, please come 15 minutes early to complete paper forms.
- Forms are required for all patients and are due prior to your first appointment.
- Please arrive at least 15 minutes before your scheduled in-office appointment. Allow more time if forms are not fully completed.
- Co-pays, Co-Insurance, deductible, and out-of-pocket payments are expected on the date of service. If your insurance is out of network or you are a self-paying client, payment for services rendered is expected in full on the date of service.
- If you are unable to keep this scheduled appointment, please contact our office as soon as possible at (616) 365-8920.
- You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.